hey club member!

• We recommend checking out our first timers guide to answer all your questions about how to find us, what to bring etc.!

• Whether you’re new to this kind of movement or easing back in after a break, we recommend you start with one of the following classes: Level 1 Reformer Pilates‍, ‍Signature Mat Pilates or Signature Barre.

• We also offer private 1-to-1 classes. Just get in touch.

• Interested in trying Reformer Pilates but feeling a little nervous? Firstly, it’s totally normal to feel this way about trying something for the first time! Our Level 1 Reformer classes are absolutely suitable for beginners and you will be in the safest hands with our expert coaches. They will make sure to take time at the start of the class to explain the machine to you, and ease you in at a pace that suits you best!

Booking through our website:

• Once you select the class you want to join from our timetable, you’ll be prompted to login (just hit refresh if your phone browser is being slow after entering your login details).

• If you have a monthly credit left on your membership to use, this credit will be added against the booking in your cart automatically.

• Make sure to click ‘confirm booking’.

• You will know the booking has gone through successfully if you receive a booking confirmation email and/or text.

Booking through the Mindbody App:

• Once logged into your account on the Mindbody App, select the class you want to join from our timetable.

• If you have a monthly credit left on your membership to use, this credit will be added against the booking in your cart automatically.

• Click ‘Book with pass’.

• You will know the booking has gone through successfully if you receive a booking confirmation email and/or text.

• Members get access to our timetable before anyone else!

• Our standard schedule window is 14 days.

• How many days in advance can members make bookings?

  • Monday Club 8: 3 days early

  • Monday Club 12: 5 days early

  • Monday Club Unlimited: 7 days early

• How to access the timetable early? Make sure you are logged into your account either on our website or on the Mindbody App.

• Members get waitlist priority! That means, if there is a non-member ahead of you on the class waitlist, you will be bumped up the queue.

• Remember, if a spot becomes available, the first person on the waitlist will be automatically moved into the class up until 2 hours before the class start time. You’ll receive an email notification if you’re added from the waitlist, so keep an eye on your inbox!

• If you do not make it off the waitlist, the credit will remain on your account for the remainder of the month.

• If you are on the waitlist but can no longer make the class, please make sure you cancel your spot on the waitlist. This opens up a place for someone else and also means you won’t get charged for the class if you get given a spot within our cancellation window (within 24hrs of the class start time).

• Please note: it is the client’s responsibility to remove themselves from the waitlist if they know they will no longer be able to attend, as usual cancellation policies apply.

• If you’re a Monday Club 12‍ ‍or a Monday Club Unlimited member, you can bring along a friend for free each month!

• Just email hello@mondaystudio.ie with the following information at least 48hrs in advance of the class, as your guest will need to complete a liability waiver via email before joining the class:

  • First name of guest

  • Surname of guest

  • Email address of guest

  • Phone number of guest

  • Desired class date & time

• Don’t forget to book yourself into the class too!

• Look at you flying through your membership credits!

• If you want to do more classes than your membership currently enables, just purchase a drop-in / single class at a discounted rate!

• Remember, just because you have a reformer-only or a mat/barre-only membership, doesn’t mean you can’t avail of the same discount on other types of classes. Why not give another style of movement a go?!

How to buy discounted class credits:

• Make sure you are logged in either on our website or on the Mindbody App. Once logged in, find the class you would like to book. When presented with pricing options, select ‘single class’ option and your discount should automatically be applied at checkout.

• Membership top-up discounts:

  • Monday Club 8: 10%

  • Monday Club 12: 15%

  • Monday Club Unlimited: you don’t need a discount…you have unlimited credits!

• Don’t be worrying about your unused credits during your holidays! You can freeze your membership for up to 4 weeks per 12 months.

• Just email hello@mondaystudio.ie with at least 5 days notice, along with the dates you would like to freeze your membership.

Keep an eye on your emails to hear about our upcoming Monday Club member events!

• Click 'login | register' in our main menu or download the Mindbody App (our software provider) for quicker access to your schedule.

• You can see how many credits remain on your monthly pass in the ‘passes’ section after logging in on our website, or in the ‘passes’ section under your profile in the Mindbody App.

Cancellation Policy:

• Check out our cancellation policy as well as other Terms & Conditions here.

How to Cancel a Class:

• Check out our Cancellation Policy, which includes guidelines on how to cancel a class.

Late Policy:

• We understand that life happens. We ask that you do your best to be on time in order to avoid disturbing others taking the class.

• Our coaches plan our classes to ensure that every client receives a suitable warm-up at the start of the class, so unfortunately you won’t be able to join in the class if you are more than 5 minutes late.

• Once 5 minutes has gone by, those on our waitlist who have shown up on time for the class will be entitled to take your spot.

• We’re sorry about this! Let’s try get to the bottom of it.

• Are there still credits remaining on your monthly membership? You can see how many credits remaining on your monthly pass in the ‘passes’ section after logging in on our website, or in the ‘passes’ section under your profile in the Mindbody App. It’s worth remembering that unused credits from one month do not roll over to the next.

• If you’re still having issues, just get in touch!